Guarantee

we guarantee our products against any manufacturing defects.  If you feel you received a defective product, please contact us at customerservice@brookenjack.com

our guarantee does not cover damage, normal wear and tear or if your dog decides they prefer to eat it instead of wear it.

it’s our expectation that you will be completely satisfied with any product you receive from us.  in the event that you are not completely satisfied, please contact us so we can take the opportunity to understand what went wrong and make it right.  In the end, we want our customers to be happy.

Please note our dog collars are not intended for use in any tie-out situation.